Refund & Return Policy
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At SellVerse, we aim to deliver all digital marketing services as per the scope, deliverables, and timelines agreed with the client.
Refunds & Cancellations
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If a service is cancelled before work has commenced, the client may be eligible for a refund, subject to the terms agreed at the time of engagement.
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Once work has commenced, refunds will generally be considered only for the undelivered portion of the agreed service, subject to the applicable agreement.
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If a deliverable is not completed as per the agreed scope, the client must raise an objection within 7 days of delivery. SellVerse will review the concern and, where applicable, provide a correction, complete the pending work, or process a full or partial refund as per the agreed terms.
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No refund will be applicable for changes in client preferences, change of requirements, or dissatisfaction where the agreed scope has been delivered.
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Third-party costs, advertising spends, platform charges, or other expenses already incurred on behalf of the client are generally non-refundable.
All refunds, where approved, will be processed to the original payment method within the applicable payment gateway/banking timelines.
For refund-related queries, please contact connect@sellverse.in